08 22 2008
811
Hoteliers’ Testimonials
'I am a great fan of The Most Famous Hotels in the World. Their research is very precise.'
Since 1986, over 30 individual hotels were researched, their history recorded, and successful books published.
Here is what some of the (sometimes former) general managers of these hotels have to say about our work.
"Famous Hotels have produced the Grand Hotel Europe St Petersburg history, a book that proves to be very successful from the PR and commercial point of view. We receive very positive comments and we also had excellent international press coverage initiated by famoushotels themselves. Our guests love the book, and it has become a best-seller among our various souvenir items. We appreciated the good, professional cooperation and the efficient delivery to Russia."
Thomas Noll
General Manager, Grand Hotel Europe, St Petersburg, Russia

With the help of The Most Famous Hotels in the World we were able to put together a puzzle of historical and entertaining facts. Today we have wonderful books about our hotels, and a competent historical data base! Sensitivity and sound knowledge were combined with highest quality. The books are updated with every edition. The digital press kit TRAVELLER'S NOTE PAD has been handed out over thousands of times, presenting all our hotels the way WE want it.'
Erhard Noreisch
Vice President
Starwood East and Central Europe
General Manager, Imperial Hotels AG Austria
Since 1997 The Most Famous Hotels conducts historic research for the hotels Imperial and Bristol in Vienna and the Hotel Goldener Hirsch in Salzburg, resulting in three individual books about each hotel. Every book receives yearly updates.
'The result of the history project conducted about The Oriental by The Most Famous Hotels in the World was outstanding.We knew a lot about our history, but Andreas Augustin and his team unearthed new material all over the world. And the book is a big success. An excellent job! We are in particular impressed by the yearly updates of the book, where new historical material is added, the VIP lists updated and new photographs are published. Every edition is a 'new book'.'
Kurt Wachtveitl
General Manager,
The Mandarin Oriental, Bangkok
Since 1994 The Most Famous Hotels in the World is in charge of the history of the Oriental Hotel, Bangkok. Our book on the history of the hotel receives a yearly up-date, every year new research material is added.

'The Mena House Treasury book has been greatly appreciated by our guests as well as members of the local community and press. It chronicles the history of this legendary royal residence in an informative and interesting manner. We are delighted to offer the history of the last 137 years to our guests in this well researched capsule.'
Sanjiv Malhotra
Executive Vice President
Oberoi Hotels Egypt
& General Manager, Mena House Oberoi Hotel
The Most Famous Hotels in the World started researching the history of the Mena House in Cairo to eventually produce three different formats of books about the hotel. One coffee table volume, one book in the series The Most Famous Hotels in the World and one TREASURY (paper back) book.

'Maybe the most striking fact was that when we took over the hotel from the former owners all archive material was lost. When we decided to launch the history project very little of the hotels history was actually known, and none was collated. We had no opening date, all material had either left Vietnam or was lost.
Andreas Augustin and his team put our history together like a jigsaw puzzle. They unearthed 100 years of history. Today we know when it all started, who was here and when things happened. This hotel now has a document that goes far beyond any usual hotel publication, and can consolidate the Metropole as one of Asia's grand old hotels. We rightfully celebrated our centenary in 2001 in a part of the world where historic hotels are few and far between.'
Richard Kaldor,
the first General Manager of the historic Hotel Metropole Hanoi who wanted to have its history researched.
The Most Famous Hotels in the World conducted a 18 months history project. Today the book is in its 4th edition. New historical and contemporary material is added with every edition.
'The book about the Grand Hotel in Florence is a unique window into the past, but also a reflection on the future. Through the book on the Grand Hotel Florence we will develop a continuous effort to communicate to the market the power of this unique property , increasing the awareness and the loyalty of our customers. We really appreciated the work done by “The Most Famous Hotels in the World” in writing such an important and interesting part of our story, and we want to thank Mr. Augustin and his team for the passion and the enthusiasm they had put into this project.'
Dr Antonello de Medici
General Manager
Grand Hotel and Hotel Excelsior
Florence, Italy
The Most Famous Hotels in the World produced a book about the history of the Grand Hotel Florence.
'We are delighted to have made the decision to get Andreas Augustin to publish the Strand History Book. It is an outstanding book and we receive wonderful comments from our guests on an ongoing basis. If resources permit, we would like to work on a further project with famoushotels.'
Sukdeep Singh
General Manager
The Strand, Yangon, Myanmar
The Most Famous Hotels in the World produced the first history of the Strand - closing the gap of missing historical facts about the legendary family of inn keepers, the Sarkies.
'I would first of all like to congratulate The Most Famous Hotels in the World for the terrific and incredible work you have done up to now and for what all this really means for anyone interested in the history of hospitality.' Peter Wirth (from the Hotel Hassler, Rome; former General Manager of Waldorff Towers, New York)
'Not only am I a great fan of 'The Most Famous Hotels in the World' history research and books, I also consider the existence of these publications to be extremely important. In an industry that is as fast-moving as ours, determined as it is by so many different economic factors, it is tremendously important that we do not lose touch with the basics.The traditions of the historic hotels of this world are not only of aesthetic value, but also bear an important message to us all. That is why it is good to know that The Most Famous Hotels in the World write about these establishments in such a capable, professional manner. The research, illustration and presentation of all publications appeal equally to the expert and to the frequent traveller.’
Reto Wittwer, President & CEO
Kempinski Hotels and Resorts

'It has been a pleasure working with Andreas Augustin and I am delighted he involved a well known local face, Roddy Martine, in the creation of our beautiful history book. Roddy added the local Scottish humour and I am impressed with the amount of research and quality of information that has gone into this book. The quality of pictures, paper and print is excellent and everyone who has read it so far confirms to me what a pleasure it has been to stroll through 100 years of history illustrated by lively photos and reflecting the glorious times the Caledonian Hotel has seen over one centenary.'
Dagmar Muehle was General Manager of the Caledonian Hotel, Edinburgh when The Most Famous Hotels in the World conducted the history project from 2002-2003.
"Grand Hotels still play a significant part in the evolution of society and contribute significantly to local economies.
The series of The Most Famous Hotels in the World make a wonderful set of chronological history of some unique trophy palaces.
The team of The Most Famous Hotels in the World capture beautifully not only the history, but the vibrancy of many such intriguing organizations, in a well presented format.
Our guests have passed much praise and credit on the book in relation to quality, presentation and content."
Michael Shepherd
was General Manager at
The Savoy, London,
The Most Famous Hotels in the World conducted this history project from 1999-2001.
'Somebody like me, who happens to know a lot about the history of his hotel and successfully makes a selling point of this history, is always suspicious about a "stranger" who arrives to research this history again. But the way Andreas Augustin and his team tackle the subject is very impressive.
'Their research methods are very precise and cover everything from the ancient records of building authorities to interviews with retired members of the staff. No source is left untouched. Their thoughtful formulation of questions always inspires confidence. From the results of all this research a perfect biography of the hotel is composed, taking its place between the prehistory of the country, Mozart and the present.'
Count Johannes Walderdorff was General Manager of the Hotel Goldener Hirsch in Salzburg while famoushotels conducted a history project and produced a book about its history.
'A book of this calibre emphasizes the tradition, history and splendour of a hotel that new advertising and marketing campaigns can not touch.'
Cindy Novotny
Master Connection Associates, US
The Grand Hotel Vienna edition of "The Most Famous Hotels in the World" books is an invaluable asset for the hotel.
Since the hotel was not open to the public from 1958 to 1994, few people realize its historical value.
Under my management of this hotel the book had become a major marketing tool, as it highlights 130 years of history to be proud of. The research completed for this hotel was most impressive.
Franz P. Donhauser
General Manager (today: ShangriLa, Sidney)
famoushotels researched the history before the hotel was reopened in 1994 and laid the cornerstone to its historic marketing strategy, which it uses today.

It was a pleasant experience to work with the team of The Most Famous Hotels in the World. They unearthed lots of material here at the Kronenhof – we do have a large archive – and they found even more material outside of the hotel.
The book about the Kronenhof has become our major tool of sales and PR. It is both a history and a picture book of the past and the present of the hotel.
Xaver Stocker was General Manager at the Grand Hotel Kronenhof-Pontresina / Switzerland and invited famoushotels to conduct historic research.
Photograph: Bill Lorenz
